Privacy Policy

CreateMyCookbook LLC, DBA Talezy ("Talezy," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for creating personalized children's books.

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide to us, including:

• Account information (name, email address, password)
• Child information for book personalization (name, age, interests)
• Book preferences (themes, life lessons, story elements)
• Billing and shipping information
• Communications with our support team

1.2 Information Collected Automatically

When you use our services, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, features used, time spent)
• IP address and approximate location
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from:

• Payment processors (transaction confirmations)
• Analytics providers (usage patterns)
• Social media platforms (if you connect your accounts)

2. How We Use Your Information

We use collected information to:

• Create and deliver personalized children's books
• Process payments and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Improve our AI story and illustration generation
• Analyze usage patterns to enhance our services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and security threats

3. How We Share Your Information

We share your information only in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who help us provide our services:

• Payment processors (Stripe) for secure transactions
• Printing and fulfillment partners for physical book delivery
• Cloud storage providers (AWS) for data hosting
• Email service providers for communications
• Analytics services to understand usage patterns

3.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection
• Incident response procedures

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You can access and update your account information through your dashboard or by contacting us.

5.2 Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

5.3 Deletion

You can request deletion of your account and personal information, subject to certain legal exceptions.

5.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or contacting us. You will still receive transactional communications related to your orders.

5.5 Cookies

Most browsers allow you to manage cookie preferences. Note that disabling cookies may affect site functionality.

6. Children's Privacy

Our services are intended for use by adults creating books for children. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with their information, please contact us immediately.

Information about children provided by adults for book personalization is used solely for creating customized stories and is subject to this Privacy Policy.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Until account deletion
• Order information: 7 years for tax and legal compliance
• Marketing data: Until you opt out
• Usage analytics: 2 years

8. International Data Transfers

We operate in the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the U.S. By using our services, you consent to this transfer.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect, use, and share
• Right to delete personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the effective date and, where appropriate, providing additional notice. Your continued use of our services after changes indicates acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

CreateMyCookbook LLC, DBA Talezy
Email: privacy@talezy.ai
Address: [Your Business Address]

12. Cookie Policy

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

• Essential cookies: Required for site functionality
• Analytics cookies: Help us understand usage patterns
• Preference cookies: Remember your settings and choices
• Marketing cookies: Used to deliver relevant advertisements (if applicable)

You can manage cookie preferences through your browser settings.